1 Introduction

This Privacy Policy ("Policy") describes how ZynAlgo Global, LLC ("ZynAlgo," "we," "us," or "our"), a Delaware limited liability company, collects, uses, discloses, and protects your personal information when you access or use our website, platform, tools, and services (collectively, the "Services").

ZynAlgo provides technical analysis indicators and trading education tools — both free and premium — designed for use with charting platforms such as TradingView, as well as community access through platforms like Discord (collectively, the "Products"). This Policy applies to all users of the Services, including visitors, subscribers, and customers ("you" or "User").

By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree with our practices, please discontinue use of the Services immediately.

Our processing of personal information is governed by applicable data privacy laws in the United States, Canada, the European Union, and other jurisdictions ("Data Privacy Laws"), as well as this Policy.

2 Information We Collect

We collect the following categories of personal information depending on how you interact with the Services:

2.1 — Information You Provide

• Account information — Name, email address, and username when you create an account.
• Billing information — Billing address and payment details.
• Communications — Messages, feedback, or inquiries you submit via email, live chat, or support channels.
• Subscription preferences — Your selected plan, product tier, and feature preferences.

2.2 — Information Collected Automatically

• Device & browser data — IP address, browser type and version, operating system, and device identifiers.
• Usage data — Pages viewed, features accessed, session duration, referring URLs, and general navigation behavior.
• Cookies & tracking technologies — See Section 9 below for details.

2.3 — Information from Third Parties

• Charting platforms — Limited account identifiers from TradingView or other integrated platforms, solely to verify product access and deliver indicator tools.
• Payment processors — Transaction confirmations and billing status from Stripe or other processors.
• Analytics providers — Aggregated usage and performance data from services such as Google Analytics.

3 How We Use Your Information

We process your personal information for the following purposes:

1. Deliver and maintain the Products — Provide access to indicators, scanners, educational content, and community features.
2. Process transactions — Complete purchases, manage subscriptions, send invoices and payment confirmations.
3. Communicate with you — Respond to inquiries, provide customer support, and send service-related notifications.
4. Improve the Services — Analyze usage patterns, troubleshoot issues, and develop new features.
5. Marketing — Send promotional communications about Products, offers, and updates (with opt-out available).
6. Security & fraud prevention — Protect the integrity of the Services, detect unauthorized access, and prevent misuse.
7. Legal compliance — Fulfill regulatory obligations and enforce our Terms of Service.

4 Legal Bases for Processing

We process your personal information based on the following legal grounds:

• Contractual necessity — To provide Products and Services you have subscribed to.
• Consent — Where required by applicable Data Privacy Laws, particularly for marketing communications.
• Legitimate interests — To improve and secure the Services, and to communicate with Users.
• Legal obligation — To comply with applicable laws, regulations, and legal processes.

5 How We Share Your Information

ZynAlgo does not sell, rent, trade, or broker your personal information to third parties.

We may share personal information only in the following limited circumstances:

• Service providers — With trusted third parties who assist in operating the Services, including payment processors, hosting providers, email services, and analytics tools. These providers are contractually obligated to protect your data.
• Legal requirements — When required by law, subpoena, court order, or governmental authority.
• Business transfers — In connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred as part of the transaction.
• Professional advisors — With attorneys, accountants, or financial advisors as necessary for business operations.
• With your consent — When you direct us to share information or authorize disclosure.

6 Children's Privacy

The Services are not intended for individuals under the age of majority in their jurisdiction of residence ("Children"). We do not knowingly collect personal information from Children. If we become aware that we have collected such information, we will promptly delete it.

If you believe a minor has provided personal information to us, please contact us at the email listed in Section 13.

7 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, including:

• Active accounts — For the duration of your subscription and account activity.
• Post-cancellation — For a reasonable period following account closure to comply with legal obligations, resolve disputes, and enforce agreements.
• Legal requirements — As required by applicable tax, financial, or regulatory laws.

When personal information is no longer needed, we securely delete or anonymize it.

8 Your Privacy Rights

Depending on your jurisdiction and applicable Data Privacy Laws, you may have the following rights:

• Access — Request a copy of the personal information we hold about you.
• Correction — Request correction of inaccurate or incomplete information.
• Deletion — Request erasure of your personal information, subject to legal exceptions.
• Portability — Receive your data in a commonly used, machine-readable format.
• Opt-out — Opt out of marketing communications or the sale/sharing of personal information.
• Restriction — Request limitation of processing in certain circumstances.
• Withdrawal of consent — Withdraw previously given consent, without affecting the lawfulness of prior processing.
• Non-discrimination — Exercise your rights without receiving different pricing or service levels.

How to Submit a Request

To exercise any of these rights, please contact us at [email protected]. We will:

Please note that certain requests may limit our ability to provide the Products to you. We will notify you in advance if that is the case.

9 Cookies & Tracking Technologies

When you visit the Services, we may use cookies and similar technologies to:

• Remember your preferences and customize your experience.
• Analyze site performance and understand usage patterns.
• Support marketing efforts through targeted content.

Types of Cookies We Use

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Services.

10 Automated Decision-Making

ZynAlgo does not use automated decision-making or profiling that produces legal or similarly significant effects on Users. No decisions affecting your access to Products or Services are made solely through automated means.

11 International Data Transfers

If you access the Services from outside the United States, your personal information may be transferred to and processed in the United States, where our servers and operations are located. We take appropriate safeguards to ensure your data is protected in accordance with applicable Data Privacy Laws.

12 Changes to This Policy

We reserve the right to update this Policy at any time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically.