Section 1

Overview

This website and the products, tools, indicators, automations, and subscription services made available through it (collectively, the "Service") are operated by ZYNALGO GLOBAL LLC, a Wyoming limited liability company doing business as ZynAlgo ("ZynAlgo", "we", "us", or "our").

Throughout the site, the terms "you" and "your" refer to the user, customer, or visitor. By visiting our site and/or purchasing any tool, indicator, automation, or subscription from us, you engage in our Service and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.

Section 2

Eligibility & Online Store Terms

By agreeing to these Terms of Service, you represent that:

• You are at least the age of majority in your state, province, or country of residence.
• You will not use our products for any illegal or unauthorized purpose.
• You will not transmit any worms, viruses, or any code of a destructive nature.
• You will not share, resell, sublicense, or otherwise transfer your login credentials, indicator access, automation access, or VIP membership.
• You will not attempt to copy, reverse-engineer, decompile, or redistribute any of our indicators, automations, source code, scripts, or proprietary materials.

A breach or violation of any of these Terms will result in immediate termination of your access to the Service without refund.

Section 3

Products & Services

ZynAlgo offers, among others, the following categories of products and services:

• Standalone (retail) indicators and tools - including but not limited to ZynAlgo Trendline, Mini Dashboard, S&R Pro, and other individually priced indicators.
• Automation products - including bots, automated trading scripts, signal-routing tools, and execution automations.
• VIP subscription plans - including VIP, VIP Elite, VIP Ultimate, and any future tiers.
• Educational, mentorship, and community access offered as part of any plan.

All products are licensed, not sold. We grant you a limited, non-exclusive, non-transferable, revocable license to use the products solely for your personal trading and educational purposes.

Section 4

Disclaimer: Trading & Financial Risk

All investments and trading activities involve substantial risk, including the possible loss of all capital. Past performance - whether real, hypothetical, simulated, or backtested - is not indicative of future results. You are solely responsible for all trading decisions, all routing of alerts/signals/webhooks, and verifying that any tool behaves as expected before risking real capital.

ZynAlgo, its members, employees, contractors, and affiliates accept no responsibility or liability for any trading, investment, or financial outcome - including losses, missed profits, slippage, broker errors, exchange downtime, or third-party platform malfunctions.

Section 5

Refund Policy

This Section constitutes our complete refund policy. By purchasing any ZynAlgo product or subscription, you expressly acknowledge and agree to the terms below.

5.1 Eligible products - 7-Day Refund

We offer a 7-day refund window on the purchase price of standalone retail indicators including (but not limited to):

• ZynAlgo Trendline
• Mini Dashboard
• S&R Pro
• Other individually priced indicators sold as a one-time purchase

Conditions:

• The refund request must be submitted in writing to [email protected] within 7 calendar days from the original purchase date.
• Refunds are issued at our sole discretion after review.
• Refunds will not be granted if there is evidence of abuse - e.g. capturing the indicator's logic, redistributing it, sharing access, or repeated purchase-and-refund behavior.
• Once a refund is issued, your access to the refunded product is permanently revoked.

5.2 Non-refundable products and services

The following products and services are final sale and strictly non-refundable, in whole or in part, under any circumstance:

• All Automation products (bots, automated execution tools, signal-routing automations, etc.).
• All VIP subscription plans (VIP, VIP Elite, VIP Ultimate), whether monthly, yearly, or lifetime.
• All renewal charges on recurring subscriptions.
• Mentorship, educational courses, community access, and bundled bonuses.
• Any product purchased with a discount code, promotional offer, or as part of a bundle.

It is your responsibility to cancel recurring subscriptions before the next billing cycle. Cancellation stops future renewals; it does not retroactively refund the current or past billing periods.

5.3 How to request a refund

For eligible products under Section 5.1, contact [email protected] with your full name, email used at checkout, order ID, product name, and a short reason. We respond within 7 business days; approved refunds typically credit back within 5-10 business days.

5.4 No refunds outside this policy

Any request for a refund that falls outside the conditions of Section 5.1 - including dissatisfaction with trading results, change of mind, lack of trading skill, broker incompatibility, market conditions, or failure to read product documentation - will be denied.

Section 6

Chargebacks, Disputes & Refund Threats

6.1 No threats, coercion, or extortion

Attempting to obtain a refund - to which you are not entitled under Section 5 - by means of threats, coercion, public defamation, harassment, intimidation, or extortion (including threats of chargebacks, lawsuits, negative reviews, social media campaigns, doxxing of staff, or community brigading) will be treated as a material breach of these Terms.

Upon detecting such behavior, we reserve the right, at our sole discretion and without prior notice, to:

• Immediately and permanently terminate your account, license keys, indicator access, automation access, VIP membership, Discord access, and any other Service access - without refund.
• Permanently blacklist the customer, their email addresses, payment methods, IP addresses, TradingView/NinjaTrader/Discord IDs, and any associated accounts from any current or future ZynAlgo product, brand, or community.
• Withhold any pending bonuses, affiliate commissions, referral credits, or community rewards.
• Pursue legal remedies, including claims for breach of contract, tortious interference, defamation, and recovery of legal fees.

6.2 Chargebacks and payment disputes

Filing a chargeback, payment dispute, PayPal/Stripe claim, or bank reversal against ZynAlgo for a charge that is valid under these Terms - particularly for non-refundable products under Section 5.2 - is considered fraudulent and a material breach of this agreement. If you initiate a chargeback or payment dispute, you authorize us to:

• Immediately suspend and permanently revoke all access to your account, products, automations, subscriptions, and community channels, regardless of the dispute's outcome.
• Submit evidence to the payment processor and card network, including these Terms, the Refund Policy, your acceptance record, your purchase history, your usage logs, and any related correspondence.
• Recover the disputed amount, plus any chargeback fees, administrative fees, processing fees, and legal fees, by any lawful means, including referral to a collections agency and reporting to fraud-prevention databases (TradingView, NinjaTrader, Discord, Stripe Radar, and similar).
• Pursue a counterclaim for fraud, breach of contract, and damages.

6.3 Evidence and records we maintain

To defend against unjustified refunds, chargebacks, payment disputes, and refund threats, ZynAlgo maintains, retains, and reserves the right to use the following records and evidence at any time, in any forum (payment processor, card network, fraud-prevention database, court, arbitrator, regulator, or proportionate public response to defamatory claims), without further notice to you:

• Acceptance records of these Terms of Service and the Refund Policy at the moment of checkout - including timestamp, IP address, browser fingerprint, geolocation, and explicit consent (such as the "I have read and agree" checkbox tick) where applicable.
• Order and payment records - invoice, transaction ID, billing email, billing address, payment method, processor metadata, AVS/CVV match results, and all communication with payment partners (Stripe, PayPal, and similar).
• Access provisioning logs - timestamped records of every moment indicator access, automation access, license keys, VIP membership, Discord roles, TradingView invite-only access, or NinjaTrader machine activations were granted to, modified for, or used by you.
• Usage and activity logs - login events, indicator-load events, automation runs, signal/webhook activity, dashboard usage, alert events, and any API events linked to your account, license keys, or device identifiers.
• Screenshots, recordings, and exports of your purchase confirmation, your account dashboard reflecting active access, your community/Discord interactions, and (where applicable) your support conversations.
• Communication records - email threads, support tickets, live chat transcripts, Discord/Telegram messages, and any voice or video calls in which you participated.
• Subscription history - every renewal, every advance renewal-notice email sent to your address, every cancellation interface impression, and every opportunity you had to cancel prior to being billed.

By purchasing or using any ZynAlgo product, you expressly consent to our collection, retention, and use of the records above as evidence. We may submit, quote, reference, or publish this evidence to:

• Banks, card networks, and payment processors defending a chargeback, dispute, or reversal.
• Fraud-prevention databases and shared blacklists used by Stripe, PayPal, TradingView, NinjaTrader, Discord, and similar platforms.
• Courts, arbitrators, regulators, and law-enforcement authorities.
• Publicly, in proportionate and good-faith response to defamatory reviews, social-media accusations, or community claims that misrepresent our Service, the Terms you accepted, or your actual usage of the Service.

6.4 Try support first

Section 7

Account, Accuracy of Billing, and Payment Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Service. You are responsible for maintaining the confidentiality of your account, license keys, and login credentials, and for all activities that occur under your account.

Sharing access - including TradingView invite-only access, NinjaTrader machine IDs, Discord roles, or VIP login credentials - is strictly prohibited and may result in immediate termination without refund. Credit card and payment information is encrypted during transfer over networks via our PCI-compliant payment processors. ZynAlgo does not directly store full card numbers.

Section 8

Third-Party Links, Tools, and Platforms

The Service may rely on, link to, or integrate with third-party platforms and tools, including but not limited to TradingView, NinjaTrader, Discord, GoHighLevel, Chatwoot, Stripe, PayPal, brokers, and exchanges. ZynAlgo is not responsible for examining or evaluating the content, accuracy, availability, or terms of these third parties.

If any third party suspends, restricts, or terminates your account on their platform, this does not entitle you to a refund from ZynAlgo. Your access to ZynAlgo products may also be affected if you lose access to a third-party platform required to use them.

Section 9

Intellectual Property

All indicators, scripts, automations, code, designs, dashboards, content, branding, logos, written materials, videos, and educational resources made available through the Service are the exclusive intellectual property of ZYNALGO GLOBAL LLC, protected by applicable copyright, trademark, and trade-secret laws.

You may not, directly or indirectly:

• Copy, decompile, reverse-engineer, or attempt to extract the source code or logic of any ZynAlgo indicator, automation, or tool.
• Resell, rent, lease, sublicense, or redistribute any ZynAlgo product, in whole or in part.
• Use any ZynAlgo material to train, fine-tune, or build derivative AI models, indicators, or competing products.
• Remove, alter, or obscure any proprietary notice, watermark, or attribution.

Violation will result in immediate termination, forfeiture of all fees paid, permanent blacklisting, and may result in legal action.

Section 10

User Feedback and Submissions

If you submit ideas, suggestions, feature requests, screenshots, testimonials, or other materials (collectively, "Submissions"), you agree that we may, without restriction, use, edit, copy, publish, and distribute your Submissions in any medium. We are under no obligation to (1) maintain any Submission in confidence; (2) pay compensation; or (3) respond to any Submission.

Section 11

Prohibited Uses

In addition to other prohibitions, you are prohibited from using the Service or its content:

1. For any unlawful purpose.
2. To solicit others to perform or participate in any unlawful act.
3. To violate any international, federal, provincial, state, or local laws.
4. To infringe upon our intellectual property rights or those of others.
5. To harass, abuse, defame, intimidate, or discriminate.
6. To submit false or misleading information.
7. To upload or transmit viruses or any other type of malicious code.
8. To collect or track the personal information of others.
9. To spam, phish, pharm, pretext, spider, crawl, or scrape.
10. For any obscene or immoral purpose.
11. To interfere with or circumvent the security features of the Service.

Section 12

Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. The Service and all products are provided "as is" and "as available".

In no event shall ZYNALGO GLOBAL LLC, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

Where the limitation of liability for consequential or incidental damages is not allowed, our liability shall be limited to the maximum extent permitted by law and, in any case, shall not exceed the amount you paid to ZynAlgo for the specific product giving rise to the claim during the three (3) months preceding the event.

Section 13

Indemnification

You agree to indemnify, defend, and hold harmless ZYNALGO GLOBAL LLC and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Section 14

Termination

These Terms of Service are effective unless and until terminated by either you or us. We may terminate this agreement at any time, without notice, if in our sole judgment you fail to comply with any term or provision of these Terms. Upon termination, you remain liable for all amounts due, and we may deny you access to the Service without refund.

Section 15

Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

Section 16

Entire Agreement

These Terms of Service, together with any policies or operating rules posted by us on this site (including the Privacy Policy and the Refund Policy embedded in Section 5), constitute the entire agreement between you and ZynAlgo and govern your use of the Service.

Section 17

Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict-of-law provisions. Any dispute shall be brought exclusively in the state or federal courts located in Sheridan County, Wyoming.

Section 18

Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to this page. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.

Section 19

Contact Information

Questions about the Terms of Service, refund requests, or any other inquiries should be sent to:

By purchasing or using any ZynAlgo product or service, you acknowledge that you have read, understood, and agreed to these Terms of Service, including the Refund Policy in Section 5 and the Chargeback & Dispute Policy in Section 6.